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Jennifer Yeh

Address your enterprise's complex and polarizing people issues: make difficult decisions, resolve conflicts, and achieve long-term, multi-stakeholder goals.


About Jennifer

Do you want to really make progress on your company's DEI goals but are looking for more than another box-checking activity or training? Have you tried to take the first steps on incorporating DEI into the DNA of your company but are not making the progress you want? Are you faced with difficult decisions or cutting-edge situations regarding bias or social identity (e.g., AI bias, dual-use technology, a new geopolitical conflict or social movement, remote v. in-person work) where your company may be called to take a position but does not know how to react or navigate the situation?

Jennifer Yeh founded Big Little Insights based on her process and subject-matter expertise on social identity issues (e.g., disability, gender/sex, race, religion, etc.). Big Little Insights takes a holistic, multi-disciplinary, and enterprise approach to provide process services in an integrated manner. Big Little Insights is for the CEO or leader who is willing to do the work and whose companies have already hired the Diversity, Equity, and Inclusion (DEI) staff and taken the annual training but still are not reaching their inclusion goals.

Through Big Little Insights, Jennifer brings her expertise to assist clients in addressing social identity issues as they progress through Big Little Insights’ proprietary methodology. This methodology draws inspiration from the fields of expertise in which Jennifer has gained over the past 20 years, such as psychology, political science, policy, humanitarian relief, human rights, government, international affairs, and law.

Jennifer’s subject expertise on social identity issues includes but is not limited to psychological research on bias, peace efforts for ethnoreligious armed conflicts, and negotiation instruction in conflict areas. She has investigated discrimination complaints, worked in contract compliance, and provided policy and legal advice related to policy, regulatory, human rights, and discrimination matters. Jennifer has a clear understanding of the dos and don’ts of working with the federal government. Jennifer has experience in both public and private sectors, such as tech, health, government, and NGOs/IGOs.

Jennifer holds dual Bachelor of Science degrees in Brain and Cognitive Sciences and in Political Science along with a minor in Applied International Studies from the Massachusetts Institute of Technology (MIT) and a Juris Doctor from The George Washington University Law School.

Jennifer has a certificate in Diversity, Equity, and Inclusion in the Workplace. She has been trained and/or certified in mediation, coaching, group facilitation, arbitration, project management, and restorative justice. Jennifer is an International Coaching Federation (ICF) certified coach with training in the following areas: conflict, Neurolinguistic Programming (NLP), Life, Career, and Executive coaching. She is also a PROSCI-certified change practitioner.

  • California, United States
  • Diversity, Equity, and Inclusion in the Workplace (University of South Florida)
  • FIRO
  • Goal Imagery Institute certified Life, Career, and Executive coach
  • Goal Imagery Institute NLP coach
  • ICF Certified Coach
  • Mediation (MIT and SEEDS)
  • ORS@Work
  • PROSCI certified change practitioner
  • Restorative Justice in Schools (SEEDS)
Who I Help
  • ADR practitioners
  • B-corps
  • Board of Directors
  • CEOs
  • Companies
  • C-suite
  • DEI teams
  • Enterprises
  • ERGs
  • Federal contractors
  • HR
  • Individuals facing conflict
  • Lawyers and attorneys
  • Leaders
  • Leaders and engineers working on machine learning, AI, and big data issues.
  • Leaders and organizations passionate about DEI
  • Leaders facing adversity
  • Legal teams
  • Ombuds
  • Organizational, management, and HR consultants
  • Organizations
  • People who need to make difficult decisions priorities, values, and identity.
  • Recipients of federal funding
  • Siloed organizations
  • Social entrepreneurs
  • Social systems
  • Teams
  • Toxic workplaces
  • Unions